Tenant Rules & Regulations

Access and Exit

Tenants or occupants in the building will not, nor permit their customers, clients or invitees to, loiter in or on or obstruct or use sidewalks or driveways adjacent to the building, or the entries or corridors, elevators or staircases in the building, except for accessing or exiting to or from their premises.

The Landlord reserves control of all parts of the building used for common benefit of Tenants, as it may deem advisable, but will not unduly impair accessing or exiting to or from the premises. In addition to the automated to lighting system Tenants will shut off lights when leaving their premises after normal business hours.

Additional services

Any services or supervision the Landlord provides under licenses, leases, and/or rules and regulations specific to Tenants and/or within the demised premises that are outside the scope of base building operations will be charged back to the respective Tenant at the full expense plus applicable administrative fees (15%). These charges will be included in the cost of Additional Services provided to those specific Tenants.

Bicycles, Animals and E-Bicycles/Scooters

Bicycle storage is provided on the P1 and on the west exterior of the building, and Tenants shall not bring any bicycles into the Building or keep within premises and shall not permit bicycles or other vehicles inside or on the perimeter of the building.

E-bikes are permitted and must be stored in the designated bike storage room located on Level P1.

Tenants shall not bring E-bikes/E-scooters into the Building or keep within premises and shall store in the designated Bike storage area on P1. However, due to their potential battery-related incidents and increased fire hazards, strict safety measures must be followed.

Ensure that eBikes are in good working condition and that batteries are properly maintained. Follow all posted safety guidelines and signage regarding eBike storage. Regularly check their eBikes to ensure they do not pose a safety risk.

Bike ramp and bike storage room are designated for the exclusive use of tenants and authorized personnel only. Tenants must utilize the bike ramp to access the bike storage room on P1 and are required to secure their bicycles within the designated storage area.

Unauthorized use of the bike ramp or storage room by non-tenants is strictly prohibited.

Bicycles stored in the designated bike storage room must not remain in the storage area for more than three (3) consecutive days to allow equitable and fair bike rack availability for all occupants. Tenants and employees are responsible for ensuring that their bicycles are removed from the storage room within this time frame. Bicycles left in the storage room beyond the three-day limit may be subject to removal and the tenant may incur associated removal and storage fees.

Bike ramp is designated primarily for bicycle use. Tenants must walk down the bike ramp upon access and must follow all posted safety signage.

Tenants are responsible for ensuring that their bicycles are properly locked and stored. The building management shall not be held liable for any loss, damage, or theft of bicycles or related equipment.

Animals

Service animals are permitted to accompany persons with disabilities and/or their handlers at the University unless prohibited by law (e.g. in food preparation areas) or the presence of the service animal endangers the health and safety of the community. If a service animal is required to be excluded from a space on campus, other arrangements will need to be explored in order to provide reasonable accommodations for the person with a disability, up to the point of undue hardship, so as to allow the person with a disability to obtain, use or benefit from the University’s services and facilities. The AODA Office can assist with exploring other arrangements to accommodate the individual.

Whether an animal will qualify as a service animal for a person with a disability is defined by law in Ontario, primarily in the Customer Service Standards of the Accessibility for Ontarians with Disabilities Act (AODA).  Those standards indicate that some service animals may be readily identifiable as a result of “visual indicators” worn by the animal that indicate that the animal is being used by a person “for reasons relating to that person’s disability”.  An example of such a service animal might be a guide dog with a vest or harness, which is trained to work with a blind person, and which has the qualifications outlined in provincial laws.

In other cases, it is not readily obvious how the animal is providing support to a person with a disability.  In such cases, under Ontario provincial law set out in the AODA, an animal, including an ‘emotional support’ animal, will qualify as a service animal if a person “provides documentation from one of the following regulated health professionals confirming that the person requires the animal for reasons relating to the disability”:

In regards to non-service animals the University of Toronto understands there may be extenuating circumstances which require specific considerations and exception which can be assessed on a case-by-case basis. Exceptions must be reviewed and approved by Property Management.

Further to above please see Toronto Municipal Code Chapter 349 on Animals for a list of prohibited animals at the University of Toronto. This guideline does not supersede or replace obligations the University has under applicable legislations or by-laws, as well as contractual obligations for facilities leased or rented premises.

For more information please refer to this page: https://people.utoronto.ca/inclusion/accessibility/policies/service-animals-guideline/

Building hours of operation

Official hours of operation for the Schwartz Reisman Innovation Campus is Monday – Friday from 7am – 6pm to main lobby common area. Tenants requiring access to their offices before/after regular hours & weekends will require a fob to access the property and suites.

• Monday to Friday: 7:00 AM – 6:00 PM.
• Saturday: Fob access only.
• Sunday and Public Holidays: Fob access only.

Caretaking

Tenants will permit the janitor, caretaking, or other such person or persons as the Landlord may designate, to take charge of and clean their premises before 8 am and after 5pm.

Dock leveler

All users must follow the posted safety signs and guidelines to ensure safe and efficient operation.
Any issues must be reported to Property Management immediately, and the dock leveler should not be used until these issues are resolved.

Proper alignment and securing of the truck or trailer are essential during loading or unloading, and users must adhere to weight limits and operational hours.

After use, the dock leveler area must be cleaned of debris, and a post-use inspection should be conducted to identify any potential damage. The dock leveler should be returned to its stored position and properly secured.

Drilling and/or Cutting

DO NOT PENETRATE ANY FLOOR FOR ANY REASON …The tenant’s contractor(s) shall not under any circumstances, drill, cut or chase openings of any description in any part of the basic building structure, without written approval from Landlord. All slab openings will be x-rayed and reviewed with Landlord and the base building structural consultant. Any work of this type, which may be required by the tenant, will be performed by the tenant’s contractor(s) after consultation with Landlord.

All work will be done after hours and will require a minimum of 72-hour prior notice. The tenant is responsible for covering all costs inclusive of review of x-rays by the base building structural consultant. Including any additional building staff requirements, that would include all costs for security and building staff supervision, this will be charged as additional to the tenant. The appropriate Schwartz-Reisman Innovation Campus tenant work, must be submitted in writing, with a “Work Permit Request Form.”

An X-ray inspection is required prior to cutting and/or drilling of any structural element or floor and will require review and approval by the base building structural engineers. All costs incurred are to be at tenant’s expense. The appropriate Schwartz-Reisman Innovation Campus Work Permit Request must be submitted to Landlord, in advance. Drawings must be submitted electronically and at a minimum scale of 1:50 indicating a proposed core drilling of the structural slabs, steel framing, or reinforced concrete walls and framing, and are to be provided to the authorized representative of the landlord.

Equipment, Safes, Mechanical devices and Freight

Tenants will not bring in or take out, position, construct, install or move any safes, large business machines, or heavy office equipment without the Landlord’s consent. In giving such consent, the Landlord may prescribe the permitted weight and position of such safes, business machines, or equipment and the use and design of planks, skids, or platforms to distribute the weight. Tenants will move heavy equipment in and out of their premises only after giving notice to the Landlord and only as required by the Landlord. The Landlord may inspect any freight.

False Fire Alarms

Careful co-ordination between the Landlord, the tenant and the tenant’s contractor is required. False fire alarm activation is subject to City of Toronto fines, plus truck charges from City of Toronto Fire Service plus an exposure to loss of business costs from existing tenants and operational expenses.

Food & Beverages

Tenant, its agents and employees taking food into the elevator, or any public areas of the facility are asked to do so in covered containers. There shall be no consumption of food or drink in the corridors or stairwells of the building.  The Tenant shall at no time install vending machines of any type within the premises or property. The Tenant shall not be permitted on the Premises the use of equipment that would be used for dispensing food or beverages or for the preparation, solicitation of orders for, sale, serving or distribution of food or beverages. Tenants will not grant any concession, license, or permission to sell or to take orders for food, services, or merchandise. The operation of a private kitchen, lunchroom, laboratory or any other similar facility in a Tenant’s premises shall be subject to the prior written approval of the Landlord.

Only Tenants/Persons that are approved from time to time by the Landlord may prepare, petition, solicit orders for sell, serve or distribute or dispense any type of foods or beverages in the building. Should a tenant wish to perform such activities, this must be approved in writing, with Landlord’s prior written consent and in accordance with all governing requirements and arrangements that must also be preapproved, for use. The Tenant shall not be permitted any cooking or any heating of any foods or liquids in the Premises or Building without the written consent of the Landlord.

No cooking, other than the warming in microwave ovens, shall be done or permitted by any occupant(s). The exception of preparing coffee, tea, hot chocolate and/or similar hot drinks for occupants and their employees shall be permitted.

Tenants are responsible for ensuring the meeting room is left clean and in good condition after use. This includes removing all personal items, disposing of trash properly, and wiping down surfaces. Failure to adhere to cleanliness standards may result in additional cleaning fees.

Laws, Notices, Permits and Fees

No work can commence without a City of Toronto building permit. Tenant’s design and tenant’s work must comply with all applicable codes and by-laws. The tenant is responsible for obtaining all necessary permits and approvals from the appropriate authorities having jurisdiction, prior to the commencement of tenant’s work within the leased premises. The tenant at its expense and a copy forwarded to University of Toronto must obtain permits.

The tenant must correct immediately any work, which does not meet with the approval of the building inspector, notwithstanding the fact that the tenant’s drawings have been approved previously by the authorities having jurisdiction and the landlord. Any revisions to the approved drawings requested by such authorities must be brought to the attention of the landlord immediately.

Should the tenant unduly delay the required correction, the landlord may make the correction at the tenant’s cost. The contractor must submit a written guarantee to the landlord covering the remedy of defects in the work at completion of work.

Locks

The Landlord may from time to time implement suitable systems and procedures for the security or safety of the building, any persons inhabiting, using or entering the same, or any equipment, finishing’s or contents thereof, and Tenant shall comply with Landlord’s realistic relative requirements.

The installation or a change of locking mechanisms on entrances to the building premises MUST be completed by the property management office. This includes all tenant spaces, common areas and the premises as a whole. In these rules the term “keys or locks” may be used to include any device serving the same purpose. Tenant shall not place or cause to be placed any additional locks upon any entry doors of the Premises without the written approval of the Landlord and subject to any conditions imposed by the Landlord. If permitted; the tenants locks must be compatible with the building master locking system(s). Then a minimum of two keys, access cards, key FOB’s or whatever means shall be supplied to the Landlord and all locks shall be within the building standards, so as to permit access by the Landlord’s master key system. In addition, if additional keys are requested, they must be paid for by the Tenant. No one, other than the Landlord’s staff and Tenant will have keys to the outside entrance doors of the building. (The building has an electronic FOB/Access card control system) The tenant shall indemnify the Landlord of any expense as a result of forced entry thereto which may be required in an emergency.

Electromagnetic lock installations require City of Toronto Building Permits and must be reviewed and approved by the Landlord prior to making any submissions. The installation of such devices must be in compliance with all governing entities and the Landlord. Additional reference must be obtained from the Design Criteria Manual.

The tenant is fully responsible for the physical security of the leased premises and the contents thereof throughout the construction and occupancy period(s). Should there be a requirement to perform work in other tenant areas, the tenant will advise the authorized representative of the landlord at least 72 hours in advance in writing. Work in the tenant areas will be after normal hours and a security guard will be in attendance. All costs incurred, including security will be the tenant’s responsibility.

The Landlord may lock the building entrances doors, terrace doors during 8:30 am to 4:30 pm and/or outside business hours. All persons entering or leaving the building except during Normal Business Hours will register, if required, in a logbook kept by Security at or near the security front desk.

Move in move out / Vacating

No moving of any larger furniture or fixtures are permitted to take place during normal business hours. The movement or relocation of furniture or fixtures may be made after business hours unless prior written permission is granted in advance.

Please be aware that the primary vertical transportation for substantial tenant move-ins/outs will be facilitated through the service elevator (elevator E) located on P1 and elevator must be prebooked through property management

The loading dock’s operational hours, along with guard shifts, will span from 6:00 am to 6:00 pm Monday to Friday.

Follow all guidelines provided for the safe and efficient use of the loading dock, including any time restrictions and safety protocols.

Requests are to be submitted at least 72 hours in advance to ensure availability of the service elevator. All stakeholders are allotted a maximum of 3 hours per day to reserve the service elevator during business hours. Plan for parking and building access for your moving crew in advance. There is no parking onsite.

Contact Property Management to schedule your move-in/out date and time. Schedule a pre-move-out inspection with Property Management to assess the condition of your office space and address any necessary repairs or cleaning identified during the inspection before your move-out date.  Inspections are conducted during regular business hours.

Where applicable all repairs must meet building standards and be completed by licensed professionals if required. Schedule a re-inspection with Property Management once all repairs and cleaning have been completed to verify compliance.

Use protective materials (e.g., furniture pads, floor runners) to prevent damage to walls, floors, and elevators

All occupants must dispose of any packing materials and debris in designated areas or bins provided by the building.

Return all access cards, keys, and any other building property to Property Management on or before your move-out date.

Make arrangements for parking and building access for your moving crew in advance. Ensure that loading and unloading activities do not obstruct fire lanes or other essential pathways.

Noise

Tenant and its employees shall not make or commit any improper noise in the building or in any way interfere with or annoy other Tenants or those having business with them. No apparatuses or equipment shall be brought into the Building or Premises which may generate noises or fumes resulting in the exasperation or disquiet of other tenants. The Tenant, its agents, clerks, servants or employees, shall not make, commit or permit any improper noises in, or interfere in any way with the other tenants of the building, or those having business with them.

The Tenant agrees to the within contained rules and regulations, each of which is herewith part of this Lease, and agrees that for such insistent infraction of them, or any of them, as may in the opinion of the Landlord be calculated to annoy or disturb the quiet enjoyment of any other Tenant, or interfere with the proper operation of the Building, the Landlord may declare additional actions identified within the premise(s) of the such leased space.

Tenants and their employees should conduct their activities in a manner that does not disturb other occupants. Excessive noise, disruptive behavior, and activities that interfere with the quiet enjoyment of the building by others are prohibited.

Maintain noise levels within your premises at a level that does not disturb neighboring tenants. This includes, but is not limited to, music, phone calls, meetings, and conversations. Using common areas such as lobbies, hallways, restrooms, and break rooms, be mindful of noise levels and respectful of other tenants’ need for quiet enjoyment. Conduct meetings in designated meeting rooms or enclosed spaces to avoid disturbing others. Ensure that doors are closed during meetings to contain noise.

Parking / P1

In the interim parking is strictly prohibited on P1. We encourage all tenants and occupants to find alternative parking in the area.

All access routes areas must remain clear at all times to ensure unrestricted access for emergency vehicles passing/navigating P1 and on-site personnel.

Handicap parking spaces are reserved for vehicles displaying a valid handicap permit. Spaces marked as “Reserved” on a case-by-case basis or for specific events/request are allocated to specific tenants or visitors.

Unauthorized parking in these spaces is not permitted. Lock your vehicles and do not leave valuables in plain sight as The Landlord is not responsible for theft or damage to vehicles and any instances please report to Security immediately.

Vehicles must display a valid parking permit at all times and to ensure compliance with these regulations and to maintain a safe and efficient parking environment, the following measures will be enforced.

No vehicle maintenance or repair work is allowed in the parking areas and/or on P1. Parking is limited to the duration specified by your parking permit and Long-term parking, or overnight parking is prohibited.

Security personnel will regularly monitor parking areas to ensure compliance and vehicles unauthorized and/or parked in prohibited areas will be subject to tagging and/or towing at the owner’s expense.

Perimeter of Building & Space

Tenant must observe strict care not to allow interior, exterior or perimeter doors to remain open so as to admit HVAC system crossover. Especially where exterior doors to allow rain or snow enter or so as to interfere with the heating or cooling of the building. The Tenant neglecting this rule will be responsible for any injury caused to the property of other tenants or to the property of the Landlord by such carelessness. The Tenant when closing offices for business, day or evening, shall close and secure all points of entry. All interior or exterior glass, locks and trimmings in or upon the doors or windows throughout the Premises shall be kept whole and whenever any part thereof shall become broken, the same shall be immediately replaced or repaired under the direction and to the satisfaction of the Landlord and such replacements and repairs shall be paid for by the Tenant.

The corridors, hallways, bridges, entry points, egress points, passageways, elevators, and stairways shall not be obstructed by the Tenant or occupants of the space, or used by them for any other purpose than for ingress to and egress from their respective premises or areas. Such violations will be removed at the cost of the tenant.

No items or equipment shall be placed on the outside of tenant’s space or projections of the Premises. This includes audio, video, lighting and mechanical/air conditioning equipment shall be placed at the windows of the Premises without the consent in writing of the Landlord.

The Tenant if permitted to display, shall conduct the merchandising display in connection with its business in a dignified manner and in conformity with the highest standards maintained among stores dealing in similar merchandise.

Personal Use of Premises

The Premises shall not be used for the residential, lodging or sleeping purposes of the storage of personal effects or any property that is not considered for business purpose uses or unlawful.

During the Term of the Lease the Tenant must keep the Premises in a good state of repair, preservation and cleanliness and the Landlord or its agents shall at reasonable times be permitted to enter upon the Premises for the purpose of examining the said condition and state of cleanliness. For purposes of security, efficiency, and uniformity of housekeeping standards, any special cleaning or shampooing required by the Tenant shall be performed by the Landlord’s cleaning contractors. Exceptions to these rules, for whatever valid reason, must have the prior consent and approval of the Landlord. Landlord shall have the right to make such other further rules and regulations as its judgment may from time to time be needful for the safety, care and cleanliness of the Premises or the Building, and the preservation of good order therein, and the same shall be kept and observed by the Tenant, its agents, clerks, servants or employees.

Repair, Maintenance, Alterations, and Improvements

The written approval of Landlord must be obtained prior to the implementation of any change to the base building elements of the facility. The Tenant may carry out Tenant’s repair, maintenance, alterations, and improvements in the Premises only to times that are agreed to in advance by the Landlord, in a manner that will not interfere with the rights of other tenants in the building. The Tenant shall not deface or mark any part of the building.

The tenant needs to obtain approval from the landlord for any modifications to the leased spaces. Changes to anything that is visible from the outside of the suite, must be approved in advance and in writing from the landlord. This would include changes to the glazing, door faces, walls visible from the common corridors, the exterior of the facility or anything that would have a visual impact to the appearance of the overall facility.

The Tenant must inform the Landlord prompt notification and written notice of any accident or any defect in the life safety, architectural features, electrical, mechanical/plumbing components, heating apparatus, communication devices or any part of the Building.

Should the tenant or any of its occupants are considering any alterations, additions or changes made to the mechanical or electrical facilities serving the Premises or in the partitions or divisions of the rooms in the Premises during the term of this Lease shall be made at the request of the Tenant to the Landlord, and will be at the sole expense of the Tenant. Such proposed works can only be done by a contractor(s) of the Tenant’s choice, selected from among the Landlord pre-approved contractors, and shall always be in accordance with plans, shop drawings and specifications which has been previously submitted and approved by the Landlord and the Landlords design criteria manual and procedures that are subject to change from time to time.

The Landlord reserves the right to recommend or require the use of specific contractors, architects, engineers, or other professionals for any tenant fit-out, alterations, or improvements to the leased premises. These recommendations are based on the contractors’ familiarity with the building’s base design criteria and their proven ability to meet the Landlord’s standards for quality, safety, and consistency.

While tenants are not strictly required to use the Landlord’s recommended contractors, they are strongly encouraged to do so. Contractors recommended by the Landlord are pre-approved for their understanding of the building’s systems and design standards. If a tenant chooses to use a different contractor, the contractor must be pre-approved by the Landlord and demonstrate adequate experience and capability to perform the required work to the Landlord’s satisfaction

The fit-out and alterations must conform to the base building design criteria, which include, but are not limited to, structural integrity, electrical systems, HVAC (heating, ventilation, and air conditioning) systems, plumbing, fire safety systems, and overall aesthetic harmony with the building’s design. The Landlord will provide tenants with the relevant design criteria and specifications to ensure compliance.

All plans and specifications for the fit-out or any alterations must be submitted to the Landlord for review and written approval prior to the commencement of any work. The Landlord may withhold approval if the proposed work does not meet the base building design criteria or if it could adversely affect the building’s structure, systems, or appearance.

All fit-out and alteration work must be coordinated with the building management team to minimize disruption to other tenants and ensure compliance with building policies. This includes scheduling work during approved hours, maintaining clean and safe work areas, and ensuring that all contractors and workers adhere to building rules and regulations.

The Landlord reserves the right to inspect the work at any stage to ensure compliance with the approved plans and base building design criteria. Any deficiencies or non-compliance identified by the Landlord must be promptly rectified by the tenant at their own expense. Repairs and maintenance completed within fit out space that are considered to be “turn-key spaces”, the cost(s) for such repairs are the responsibility of the tenant. Any repairs or work within the space(s) must be coordinated with the landlord via work permit(s).

If the Tenant requires any type of fiber, copper, telegraphic, telephonic, communication types of infrastructure or network type connections, the Landlord will direct from among its approved contractor(s) as to where and how the pathway/wires are to be introduced and installed, and without such directions, no boring or cutting for wires will be permitted. No pipe or wire will be permitted which has not been ordered or prior authorized in writing by the Landlord. No outside radio or television aerials shall be allowed on the Premises without the prior authorization in writing by the Landlord.

Building standard entrance doors must not be altered or painted without written approval. All tenant doors accessing common area space will use base building hardware. All tenant doors will be keyed to building keying system.

In designated construction areas, all individuals, including contractors, tenants, and visitors, must wear appropriate PPE, which includes hard hats, safety glasses or goggles, hearing protection, high-visibility vests, and safety boots. Additional PPE such as respirators and protective clothing may be required depending on specific tasks and hazards. It is the responsibility of contractors to provide the necessary PPE for their workers, while tenants and visitors must ensure they are equipped with suitable PPE if entering fit-out areas. PPE must be inspected before use, and proper training on its use and maintenance is required. Non-compliance with PPE requirements will be addressed, and individuals may be asked to leave the area until compliance is achieved.

All work by the tenant and its contractor(s) within the leased premises shall be completed with new materials. All workmanship and materials shall be equivalent to the base building standard and quality. Inferior materials and workmanship, which do not meet the landlord’s approval or conform to governing codes shall be replaced by the landlord’s forces, if necessary, and will be at the tenant’s expense.

Security

The tenant is fully responsible for the physical security of the leased premises and the contents thereof throughout the construction and occupancy period(s). Should there be a requirement to perform work in other tenant areas, the tenant will advise the authorized representative of the landlord at least 72 hours in advance in writing. Work in the tenant areas will be after normal hours and a security guard will be in attendance. All costs incurred, including security will be the tenant’s responsibility.

The Landlord may lock the building entrances doors and terrace doors during Normal business hours and/or outside business hours. All persons entering or leaving the building except during Normal Business Hours will register, if required, in a log book kept by Security at or near the security front desk. The Landlord may prevent any person from so entering unless that person has a key or fob access to the elevator and/or premises to which the individual seeks entrance and a pass in a form approved by the Landlord. Any persons found in the building except during Normal Business Hours without such key and fob may be subject to surveillance by the Landlord’s employees and/or agents and may be required to leave the building. Tenants will be responsible for securing their premises and, if required, for locking interior offices when leaving the building.

All occupants, including tenants, employees, contractors, visitors, and any other persons present within the building, must comply with all instructions and directives issued by the building’s security personnel and Landlord. This includes, but is not limited to, instructions related to safety, emergency procedures, access control, and property protection.

All tenants, employees, contractors, and visitors are expected to maintain a professional demeanor at all times while on the premises. This includes treating all individuals with respect, courtesy, and consideration.

Abusive, offensive, or inappropriate language or behavior directed towards building staff, security personnel, other tenants, or visitors will not be tolerated. This includes verbal abuse, threats, harassment, or any form of bullying.

In the event of an emergency, such as fire, medical incident, natural disaster, security threat, or any other situation requiring immediate attention, all occupants must follow the evacuation procedures and other emergency instructions provided by security personnel without delay or objection. Occupants must present valid identification and access credentials upon request by security personnel. Unauthorized persons will not be allowed entry into the premises and must comply with security personnel’s instructions to vacate the property immediately if necessary.

Security personnel may issue instructions to protect the property, including the prevention of theft, vandalism, and unauthorized access. All occupants must adhere to these instructions to ensure the safety and security of the building and its contents.

Any suspicious activity, security breaches, or incidents affecting safety and security must be reported to security personnel immediately. Occupants must cooperate with security personnel during the investigation of such incidents and provide any relevant information as requested.

Security personnel may conduct routine safety inspections and emergency drills to ensure preparedness and compliance with safety protocols. Occupants must participate in these drills and comply with any instructions given during inspections to maintain a safe and secure environment.

Pursuant to the building’s security policies and procedures, security personnel are not authorized to accept, hold, or sign for packages, deliveries, or mail on behalf of tenants or occupants. It is the sole responsibility of each tenant to make appropriate arrangements for the receipt of their packages and deliveries. Security personnel will direct delivery personnel to the tenant’s office or designated mailroom as applicable. Tenants are encouraged to notify their vendors and delivery services of this policy to avoid any inconvenience or disruption. Failure to comply with this policy may result in the return of packages to the sender, and the building management shall not be held liable for any loss, damage, or delay resulting from this procedure.

The Landlord reserves the right to modify or update security procedures and instructions as necessary. Tenants will be notified of any significant changes, and it is the tenant’s responsibility to ensure all occupants under their control are informed and compliant.

Shared meeting rooms

All reservations for shared meeting rooms must be made through the Campus Events. Meeting rooms are to be used solely for their intended purpose. Tenants must adhere to the scheduled time slots and ensure that the room is left in a clean and orderly condition. Any damage or misuse of the room or its equipment must be reported to Campus Events immediately.

Tenants are responsible for arranging the room according to their needs and for returning furniture and equipment to their original state after use. Only the equipment provided by the building should be used; personal equipment must not interfere with the building’s systems.

Tenants are responsible for ensuring the meeting room is left clean and in good condition after use. This includes removing all personal items, disposing of trash properly, and wiping down surfaces. Failure to adhere to cleanliness standards may result in additional cleaning fees.

All meetings should be conducted in a manner that respects the quiet enjoyment of other tenants. Excessive noise or disruptive behavior is prohibited.

Stairwell Doors

All stairwell doors must always be kept closed, especially during renovations and construction, for fire prevention and other safety reasons, any stairwell doors propped open will be assigned a security officer until the situation is corrected and the cost of this coverage will be charged to the tenant(s) working on the floor or floors in question. Stairwells are not to be used for any type of storage and must always be kept clean and free of any debris. Tenants will not use the fire exits except in case of emergency, except if the Landlord designates same as normal exits.

Vertical & Horizontal Risers

Access to any vertical and horizontal riser(s), shaft(s), conduit(s) are strictly controlled and enforced. No access or work is permitted in the noted spaces and must be requested in advance of any work taking place, even for investigative type work. Any proposals must specify the use, the intent for the installation, the methodology for this vertical or horizontal proposed cable run. This information shall include, but not be limited to, fastening method, and EMT specification, grounding methods, fire stopping and all other items required to complete the work in line with all governing requirements, that also include the Design Criteria.

This type of work must be preapproved and subject to inspection of the work once approved at the tenants expense.

Waste

Tenant will not place garbage in any type in the areas of the Common Areas and Facilities during normal business hours or after hours. If wet garbage is generated, at no time, be mixed with the normal dry business waste, nor shall it be thrown in sinks, toilets or basins for purpose of disposal. The Tenant shall be responsible for the proper disposal of all waste and refuse generated within the leased premises for caretaking to remove after Normal Business Hours. All waste must be disposed of in designated waste containers and areas provided by the Landlord.

Water Supplied Appliances

Water coolers, coffee machines, dishwashers and other similar appliances that require special circuitry and generate heat must be considered in the tenant’s original design. Should this be a later request or requirement, additional design requirements will be required and at the tenants cost. All plumbing connections must be preapproved and run in copper pipe to nearest DCW connection. Plastic pipe is not acceptable. All cold-water piping must be insulated. Backflow preventors must be installed where required.

Wayfinding directory

Tenants may have their names shown upon the building’s directory board at their discretion, but Landlord may design the style and regulate the content of each Tenant.

Windows

Windows that reflect or admit light into the premises or the common corridors of rented or leased spaces are not be covered or obstructed, or no awing will be put up over any window without Landlord consent.

Tenants must permit window cleaners to clean office windows during or after Normal Business Hours. Tenants will not place anything on the building windows or projections. The lining of all window coverings facing the interior surface of exterior windows will be subject to Landlord’s consent as to colour, material and type. Tenants will not hang and will remove, any window coverings which, do not conform to the uniform scheme and design standards established for the building.

The Tenant must observe Landlord’s rules to preserve the standard in window coverings at all window locations in the Premises so that the Building offers a consistent and a uniform appearance, and shall not install any window coverings, shades, films, covers, decals, drapes, projected lighting or other materials on or beside any window in the Premises without prior written permission. No mechanical or electrical equipment shall be placed at the windows of the Premises with the consent in writing.

Exterior doors and interior common area doors are to be kept closed not to interfere with the life safety of the facility, security, and ventilation effects. Tenants shall assist and insure that window treatments are shut on all windows in the Premises while they are exposed to the direct sunlight, that increases solar loading to the space and building.

Winter Gardens

The Winter Gardens spaces are provided as a building amenity and are free to use by all occupants of the building during normal operating hours. Hours are subject to alteration at the discretion of Campus Events and the Property Management Office. The winter garden spaces are frequently used as event space and during scheduled events, access to the Winter Gardens spaces will be restricted.

Occupants must comply with any posted signage and directions regarding these restrictions. If signs are posted that space is closed to the public regardless if the space is empty, please do not use the Winter Garden spaces when signs are posted.

Occupants are required to adhere to all signage and instructions related to the use and access of the Winter Gardens spaces, especially during events or maintenance activities.

Work Permits

The work permit covers all work within the facility and leased premises. Its primary purpose is to notify building operational staff and/or security in advance of any planned work, ensuring that access requirements are met and assistance is provided if necessary.

Please ensure you obtain and complete the appropriate forms for the specific requirements of the work. All forms must be signed by an authorized tenant contact and/or vendor and approved by the landlord.

Work permits are required to identify any access needs for external service providers, including but not limited to trades, food and beverage services, cleaning companies, large deliveries, photographers, videographers, film crews, and consultants.

Please submit all work permits at least 48 hours in advance of the scheduled work.